We’re people-focused

About SVC Solutions and the values that drive us

People are at the heart of everything we do here at SVC. Our people-centric approach is the same whether dealing with our clients, candidates and internally with each member of our team. When it comes to customer service the personal touch cannot be beaten and that’s what you’ll get every time you speak to a member of our team.

Amanda Coulson (CEO & Founder), and Paul Goodchild (Managing Director).

Trusted and recognised

A commitment to outstanding recruitment, training, HR and health and safety

Established in 1999 by our MD, Amanda, SVC Solutions has continued to grow on the reputation for providing exceptional recruitment, training, HR and healthy and safety support to businesses throughout the East of England. These four service pillars have expanded over time to incorporate a full range of business services which we are proud to deliver to organisations of all shapes and sizes.

Professional Recruitment

Attract and retain top taken for your business with our range of recruitment solutions.

Training & Development

Upskill you and your team’s knowledge with our range of accredited training courses.

Human Resources

Human resources support when and how you need it to keep your business running smoothly.

Health and Safety

Keep your business protected with the support of our expert health and safety consultants.

Our values at SVC Solutions
  • Integrity – Always a good as our word.
  • Expertise – Real-world experience of practising what we preach.
  • Leadership – Empowering business leaders to improve and grow.
  • Service – A person-centric approach to customer service.
  • Partnership – Cultivating longstanding partnerships with clients and candidates.
  • Resilient – Never wavering on facing any challenges head on.

A tailored service delivered by experts with real world experience

One thing that our clients often mention about working with our team is that we do not offer off-the-shelf services. Everything we provide is fully bespoke to each and every individual or business, and delivered the way that works best for them. When you choose SVC, you can rest assured that you are not just getting experts in theory, but specialists with real world experience, with the ability to deliver immediate and positive impact to your business in the short, medium and long term.

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OUR JOURNEY

The SVC Solutions Timeline

  • 1999

    • SVC was founded by our CEO Amanda Coulson, with our first Recruitment client being The Barn Brasserie.
    • SVC Training Division was born.
  • 2001

    Our CEO, Amanda Coulson, wins ‘Business Woman of the Year’ at the Institute of Directors Awards.
  • 2002

    • SVC Human Resources Division was born.
    • SVC Health & Safety Division was born.
  • 2003

    • Our CEO, Amanda Coulson, wins ‘Business Woman of the Year’ at the Colchester Business Awards.
    • SVC wins ‘Customer Service’ Award at the Mid Essex Business Awards.
    • SVC wins ‘Growing Business of the Year’ award at the Mid Essex Business Awards.
  • 2008

    SVC becomes an ILM accredited centre.
  • 2009

    SVC achieves Direct Claim Status for ILM Level 2 & 3 in Leadership & Management.
  • 2010

    Our CEO, Amanda Coulson, wins the coveted ‘Business Woman of the Year’ award at the Essex Countywide Business Awards.
  • 2014

    Launch of our tailor-made Management in a Box™ management training programme.
  • 2015

    SVC moves to new larger premises at Westside Centre, in Stanway, Colchester.
  • 2017

    • SVC achieves a rating of ‘outstanding‘ from our ILM inspection and was awarded full ‘Direct Claim Status’ for ILM Levels 2, 3 and 5 in Leadership & Management.
    • Bullhorn CRM system launched at SVC. This is one of the latest and most efficient CRM systems – ensuring we can help our clients and candidates with the latest updates.
  • 2018

    SVC achieved Direct Claim Status for Level 3 Leadership and Management for the Construction and Built Environment.
  • 2019

    • Our 20th Year!
    • SVC achieves Direct Claim Status for ILM Level 7 in Leadership & Management.
    • ILM determined that SVC demonstrated best practice in teaching, assessment and quality assurance processes, in accordance with their strict requirements.
    • Voted one of the top 3 recruitment agencies in Colchester.
    • New SVC website was launched.
    • Launch of our new ‘Essential Management Skills’ one-day management training courses.
    • New SVC Branding & Logo launched to celebrate our 20th anniversary. SVC Customer Insight project launched.
  • 2020

    • Our Mission was protect and survive due to COVID 19
    • Murphy joined our team. (lock down baby)
  • 2021

    • Re brand new logo and new look, adapt to the New World of Work
  • 2022

    • Preparation for the New On-line Version of Management in a Box begins.
    • Hybrid working at new offices in Langham, complete with a full gym. Oh, and an outstanding coffee machine…happy days.
    • Excellent Training Centre now available for our clients.
  • 2023

    • Sarah joined our H&S Team and ISO launched.
  • 2024

    • Direct Claim status for ILM awarded for another year.
    • Management in a Box online version - watch this space.