Customer Service & Business Administrator (Maternity Cover – 12 month contract)

To start beginning of June 2026

Location : Colchester CO2 (due to location own transport is required)

Full time

Salary £26-30K depending on experience

Job Overview

Our client is looking for a motivated and highly organised Business Administrator to support the business operations. The ideal candidate will be responsible for the day-to-day administrative tasks related to our service & maintenance and invoicing as well as providing general business support across departments.

This is an ideal role for someone who thrives in a fast-paced, team-oriented environment and possesses strong communication, attention to detail, and time management skills.

Key Responsibilities

Service & Maintenance Administration

• Maintain and update service and maintenance contract records
• Coordinate scheduling of routine maintenance visits and service calls
• Liaise with engineers and clients to confirm service dates and follow-ups

Invoicing & Accounts

• Generate and issue invoices accurately and on time
• Work with Xero to keep our accounts software up to date

General Business Administration

• Answer incoming calls and respond to emails in a professional manner
• Manage office supplies and liaise with suppliers
• Maintain digital and physical filing systems
• Support other departments as needed with documentation, data entry, and reporting

Required Skills and Qualifications

• 1–2 years of experience in an administrative, finance, or service support role
• Proficient in Microsoft Office Suite (especially Excel, Word, and Outlook)
• Experience with Xero not essential as will be training available
• Excellent verbal and written communication skills
• Strong organisational skills with the ability to prioritise tasks effectively
• High attention to detail and accuracy
• Ability to work independently and as part of a team

Benefits

• Competitive salary (based on experience)
• Opportunities for professional development
• Supportive and collaborative working environment
• 25 days holiday + bank holidays

Salary up to £30K

Full time

Location : Colchester CO2

Type : administration