Interim Sales Order Coordinator

Location: Sudbury, Suffolk (Office-based – no remote working)
Hours: 8:30am – 5:00pm, Monday to Friday
Salary: £26,440 – £28,000

About the Role

We are looking for an organised and proactive Interim Sales Order Coordinator to join our team on a fixed-term basis to support the business during a period of long-term absence.

This role plays an important part in supporting the day-to-day running of the business by ensuring customer orders are processed accurately and efficiently. Working closely with both internal departments and customers, the successful candidate will help coordinate the smooth flow of orders, while providing a high standard of administrative throughout the process.

The successful candidate will be highly organised, able to prioritise workloads effectively, and comfortable working in a fast-paced environment.

What You’ll Be Doing

• Processing customer sales orders accurately and efficiently
• Coordinating with internal departments to ensure smooth order processing
• Maintaining accurate customer and order records
• Updating internal systems and databases
• Monitoring order progress and resolving any issues where possible
• Assisting with general administrative duties as required
• Supporting the wider team to ensure excellent customer service standards are maintained

Who We’re Looking For

• Previous experience in an administrative, customer service, or sales order processing role would be beneficial, although full training can be provided for the right candidate
• A highly organised approach with the ability to manage changing priorities and workloads
• Strong attention to detail and pride in producing accurate work
• Confident communication skills with the ability to build positive working relationships with customers and colleagues
• Comfortable working in a busy environment and handling multiple tasks at once
• Good IT skills, including Microsoft Office and the ability to learn internal systems quickly
• Able to work independently using initiative, whilst also supporting the wider team when needed
• A positive and proactive attitude with a willingness to help wherever required

What We Offer

• A supportive and welcoming working environment
• The opportunity to be part of a friendly, hardworking, and well-established team
• Ongoing training and support to help you settle into the role
• Company benefits
• The chance to make a real contribution to the day-to-day success of the business

• Company pension
• Cycle to work scheme
• Employee discount
• Free parking

Additional Information

This role is being offered on an interim/fixed-term basis to provide operational support during a period of long-term absence. The duration of the contract will be reviewed in line with business requirements.