Sales Support Co-ordinator

• Salary: between £25,000 and £32,000 depending on experience
• Location: Ipswich
• Work Schedule: Monday to Friday 8 a.m. to 5 p.m.
• Contract: Permanent

COMPANY BACKGROUND:
A fantastic opportunity has arisen with our client, a dynamic, forward-thinking company based in Ipswich, recognised as a leading supplier of products to builders merchants and the construction industry.

Main Purpose of Job:

Be the operational backbone of the sales team – ensuring orders flow smoothly from quote to delivery. Support sales in order processing, account management, and logistical solutions that underpin the sales operations.

Key Tasks & Responsibilities

• Order processing – enter and manage sales orders in ERP
• Confirm pricing, availability and delivery dates
• Help sales handle day-to-day enquiries/call-offs
• Provide documentation
• Assist account managers with quotes
• Prepare requested reports
• Liaise with transport and operations
• Manage delivery schedules
• Drive continuous improvement
• Enter and manage notes in CRM system
• Communicate shortages or delays
• Support allocation decisions

Experience & Skills

(What is required for the role)

Essential

• Strong IT skills
• Strong communication skills
• ERP/CRM familiarity
• Proven and strong attention to detail
• Process driven mindset
• Experience in administration of sales business

Desirable

• Commercial awareness
• Comfortable multi-tasking
• Strong communication skills

Salary £25-32K

Full time perm

Location Ipswich

Type sales