The ILM is the largest awarding body for professional management qualifications across Europe.
ILM Leadership and Management qualifications are aligned to the UK Qualifications and Credit Framework and all are accredited by the Office of Qualifications & Examinations (Ofqual).
Managers put their learning into practice as they progress. realising an immediate benefit to their businesses.
ILM is part of the City & Guilds Group, and is Europe’s foremost provider of leadership qualifications. It was formerly the Institute of Leadership and Management.
SVC has been an ILM approved centre since 2009 and have been awarded the coveted ‘Direct Claim Status’ for all ILM qualifications we deliver.
Training Reviews
Why choose SVC Solutions for your ILM training?
- More than 80% of clients continue to use SVC as their preferred training provider.
- Groups never larger than 8 learners.
- Interactive and relevant training.
- We accommodate all learning styles.
- We make it ‘fun’ – learning comes through a positive experience
Professional recognition for you – all learners are enrolled as ‘Student members of ILM’ - Inspected twice yearly by ILM on our processes, tutorials, learner support and equal opportunities.
- Accredit your experience with a nationally recognised qualification
SVC award ceremonies with announcements over all SVC social media channels.
Benefits to you as an employer
- Learners acquire new knowledge skills, causing a ‘ripple effect’ of improvement in the workplace.
- Application of the course content directly into the work practice.
- Learners become solution-focussed, innovative, reflective and dynamic managers.
- Improves motivation, performance, retention and a culture of continuous improvement and growth.
About SVC Tutors
- Fully qualified in their respective disciplines.
- Relevant and extensive industry experience.
- Qualifies teachers and/or assessors.
- Rigorous assessment process before being approved.
Which course is best for you?
- Qualifications range from ILM Level 2 through to ILM Level 7.
- The ILM levels are aligned to the level of responsibility and autonomy within your organisation.
- Learners who have not previously undertaken a professional management qualification are strongly recommended to start at ILM Level 3. This is where the fundamental framework of professional management theory is taught.
- ILM Level 2 is aimed at those with supervision responsibilities or those looking to move into a team leader role.
- ILM Level 7 is aimed at senior managers with corporate decision-making responsibility who seek to develop themselves as leaders and managers.
Client Testimonial
Pleasurable experience at SVC.
The enhanced knowledge I now have from completing the course, plus the reference materials I can refer to are what I need, and needed to further myself from a personal development perspective. I would like to take this opportunity to thank Amanda for encouraging, supporting, coaching and mentoring me, and Juliana for tolerating me throughout the course. Providing me with essential skills and techniques has helped shape and will continue to influence my professional development throughout the remainder of my career
Thank you for your always cheery and friendly correspondences, for keeping me on my toes and up to date with my course materials, dates and so forth. A big thanks to everyone who has made it a pleasurable experience at SVC.
ILM Management & Leadership Qualifications
Level 2 Leadership and Team Skills
Course Overview
The ILM Award or Certificate in Leadership and Team Skills is ideal if you are a practicing team leader. It will help you become more effective and confident in your role.
It is also ideal if you are a new or aspiring team leader, as it will help you make the transition from working in a team to leading a team.
The units in this qualification cover a wide range of skills, knowledge and understanding.
What are the benefits for you?
- Help you to become more effective and confident in your role.
- Learn more about core leadership and management.
- Put these skills into practice in your workplace.
- Improve your team’s performance.
What are the benefits to your employer?
- Motivated and competent team leaders.
- Increased productivity.
- Courses can be customised to suit your organisational and individual needs.
- Workplace-based assessment ensures new skills are effectively transferred to the job.
Follow-on Courses: Successful learners for ILM Level 2 will be able to progress to the ILM Level 3 Award or Certificate in Leadership & Management.
Level 3 Leadership and Management
Course Overview
ILM Level 3 Leadership & Management is ideal if you have management responsibilities but currently no formal training. Also if you are serious about developing your abilities.
Who Should Attend?
Ideally you will be:
- A practising team leader seeking to move up to the next level of management
- In a manager role, needing to lead people through organisational change, budget cuts or other pressures.
What are the benefits for you?
- Gain a range of key management skills and be able to put them into practice in your own role.
- Enable you to build on your leadership capabilities to help you motivate and engage your team(s) and manage relationships confidently.
- Give you the confidence to develop your leadership and management skills, using your own knowledge, values and motivations.
What are the benefits to your employer?
- Gives you effective and confident first-line managers.
- Enables better relationships and communication in teams.
- Provide your managers with the tools to develop their own skills and abilities.
- Progression opportunities for your management team.
Follow-on Courses:
Successful learners for ILM Level 3 will be able to progress to a range of qualifications including:
- ILM Level 3 Certificate in Coaching and/or Mentoring.
- Award, Certificate or Diploma in Leadership and Management
Level 4 Leadership and Management
Course Overview
This qualification will help you to get to grips with your managerial role, gain comprehensive business knowledge and develop the technical skills you need to lead effectively at this level.
Who Should Attend?
The ILM Level 4 Award, Certificate or Diploma in Leadership and Management is designed for new and aspiring middle managers.
What are the benefits for you?
- Enables you to confidently perform with your role as a manager.
- Helps you gain comprehensive business knowledge and develop the technical skills you may need to be able to lead effectively at this level.
- Build your knowledge of specialist business areas such as finance and marketing.
- Develop the capabilities and personal awareness you need to be an effective leader.
- Accredit your experience with a nationally recognised qualification.
What are the benefits for your employer?
- Gives you Middle Managers with an advanced understanding of their role and function within your organisation.
- Enables your Managers to assess and improve their own leadership styles and behaviours.
- You can customise this qualification to close skills gaps you may have within your organisation.
Level 5 Leadership and Management
Level 5 Leadership and Management is a Level 5 Award, Certificate or Diploma
Who is it for?
Practising middle managers, helping them to develop their skills and experience, improve performance and prepare for senior management responsibilities.
- The qualification will help you to reflect on your current skill set and identify specific areas for development.
- You will develop your skills and experience, and improve your performance.
What are the benefits for you?
This course will help you to:
- Prepare for senior management responsibilities, and
- Move into a more strategic role
Our experienced training consultants will work with you to:
- Map out your most appropriate pathway to enable you to achieve your potential.
- Provide you with individual mentoring whilst you are completing the course
You will have the opportunity to:
- Engage in ‘action learning’ sets with other managers, and
- Learn to work in a collaborative framework to problem solve.
What are the benefits to your employer?
- This course will empower your manager(s) with the knowledge and skill-set to be able to engage in strategic planning and to inspire others/members of their team to continuously improve
- Perfect for growing your business – you need to grow the managers into strong leaders
Note: ILM Level 5 qualifications are at ordinary degree level. Learners need to be able to write academically at that level and undertake extensive personal research.
Level 7 Leadership and Management
Who is it for?
ILM Level 7 Leadership and Management is for senior managers and leaders seeking to:
- Develop themselves as leaders and managers, and
- Satisfy various internal and external stakeholders.
You will be looking to:
- Make the best strategic use of resources, and
- Understand the need to innovate and optimise performance to develop the organisation for the future.
You will have recognised that you need to satisfy various stakeholders within your company.
What are the benefits for you?
- Enable you to develop your leadership and management capability using an enquiry led evidence-based approach
- Give you the opportunity to develop and enhance your personal brand
- Enable you to consider, implement and evaluate high-level, strategic business cases
- Put your leadership and management development into practice in the workplace
What are the benefits to your employer?
- Provide you senior leaders and managers who will have the ability to think and act strategically, and make informed evidence-based decisions which will benefit your company
- Motivate your staff to be able to create and maintain a high-performance culture
- Provide you with top team members who are self-aware and take responsibility for their own self-development
What are the next steps?
- Entry onto university Masters programmes*
- Eligibility for ILM Fellowship
* Note: The Diploma provides one third of the credit value towards a Masters qualification. Please check entry requirements.
Coaching & Mentoring Qualifications
Level 2 Award in Effective Mentoring Skills
Who is it for?
This ILM Level 2 Award in Effective Mentoring Skills qualification is perfect for you if you wish to develop your knowledge and skills in order to undertake, and therefore understand effective mentoring.
This could apply to a range of situations, such as a commercial organisation, the voluntary sector and community groups.
What are the benefits for you?
- You will develop an understanding of the role and nature of mentoring
- Utilise your mentoring skills to reflect on own performance and learn key listening & questioning techniques
- Understand how to organise mentoring activities and plan for effective mentoring sessions
- Reflect on your own performance and define the goals, progress and actions required
What are the benefits to your employer?
- This course gives your employees the skills and knowledge to develop effective mentoring practice within their own roles and responsibilities in your company
- This course develops a mentoring culture within your organisation by introducing key mentoring skills and techniques to your staff
What are the next steps?
This qualification will provide progression opportunities to other qualifications such as:
- ILM Level 3 Award or Certificate in Effective Coaching
- ILM Level 3 Award or Certificate in Effective Mentoring
- ILM Level 3 Award or Certificate in Leadership & Management
Level 3 Certificate in Coaching and Mentoring
Who is it for?
The ILM Level 3 Certificate in Coaching and Mentoring is for you if you are a manager seeking to gain the skills, knowledge and confidence to be able to coach and mentor people as part of your role.
It is also an ideal starting point for a career in coaching and mentoring.
What are the benefits for you?
- Give you the ability to understand the role and responsibilities of an effective coach and mentor, learning powerful development tools along the way
- Enable you to develop practical skills, tools and techniques
- Put your new skills into practice with supervised mentoring sessions
- Enable you to analyse, assess and plan to improve your own mentoring ability
What are the benefits to your employer?
- The ability to implement coaching and mentoring in your organisation with your own members of staff
- Enable you to benchmark your organisation’s coaching and mentoring practice against nationally recognised standards
- Ensure that you can develop your managers with the right skills, knowledge and ethical understanding they need
- Create a ‘mentoring culture’ in your organisation. This means that your managers are able and willing to coach and mentor others within the company/their teams in order to support their professional development
What does the course cover?
- Two of the units will cover understanding good practice in workplace, coaching and mentoring, including the processes they follow, and the qualities and abilities individuals need to be effective in these roles
- The next two units reflecting on learners’ own skills as a coach or mentor in the workplace, giving them the tools and techniques to develop and improve their practice
- The last two units require you to plan and carry out 36 hours each of coaching and mentoring, with supervision and support from your trainer
What are the next steps?
This qualification will provide progression opportunities to other qualifications such as:
- ILM Level 3 Certificate or Diploma in Leadership and Management
- ILM Level 5 Certificate or Diploma in Coaching and Mentoring
Level 5 Certificate and Diploma in Effective Coaching and Mentoring
Who is it for?
Are you are a manager with significant responsibility for effective coaching and mentoring within your company as part of their daily role? Then the ILM Level 5 Certificate and Diploma in Effective Coaching and Mentoring qualification is for you.
It's also ideal if you who wish to move into a development role within a company, or start a career as a freelance coach or mentor.
What are the benefits for you?
- Ability to be able to assess your own skills, knowledge and behaviours as a coach and mentor
- Gain skills to know how to manage the coaching or mentoring process within an specific organisational context
- Deepen your understanding of how the organisational context can affect coaching or mentoring.
- Plan, deliver and review your coaching and mentoring.
- Plan your future development in coaching or mentoring.
What are the benefits to your employer?
This course ensures the individuals you develop as effective coaches and mentors are equipped with the skills, knowledge and understanding they require to progress and bring value to your business
Enables you to develop a coaching and mentoring culture so that individuals can improve their performance and organisational productivity
What are the next steps?
This qualification will provide progression opportunities to other qualifications such as:
- ILM Level 5 Award, Certificate or Diploma in Leadership and Management.
- ILM Level 7 Certificate or Diploma for Executive and Senior Level Coaches and Mentors.
- ILM Level 7 Certificate or Diploma for Coaching Supervisors.
- ILM Level 7 Award, Certificate or Diploma in Leadership and Management.
Facilities Management Qualifications
Level 3 Facilities Management:
Who is it for?
- Are you seeking to develop your Facilities Management competencies backed by broader leadership skills?
- Or are you considering a move into Facilities Management?
- Or do you have some operational experience in the role and want to consolidate your knowledge and develop your skills?
If you answer yes to any of the above, this ILM Level 3 Facilities Management course is ideal if you.
What are the benefits for you?
- Enables you to understand the key operational, managerial and strategic aspects of a Facilities Management role
- Enables you to plan, organise and deliver Facilities Management services within your own organisation
- Gives you the tools to successfully respond to and manage change
- Enables you to build relationships, communicate and influence key stakeholders
What are the benefits to your employer?
- Creates efficient and competent Facilities Management teams
- Provides Facilities Management staff with the soft skills to manage people and relationships within your organisation
- Encourages greater innovation in strategies and processes
This Facilities Management qualification can be tailored towards your organisation’s specific learning and development needs
Construction & Site Management Qualifications
Level 3 L&M - Construction and Built Environment:
Who is it for?
ILM Level 3 Leadership and Management for the Construction and Built Environment Sector is ideal if you are a:
- Team leader,
- Supervisor,
- Foreman, or
- Site manager.
The course will be really suitable for you if you are seeking to:
- Gain a thorough understanding of leadership and management principles, and
- To be able to effectively lead, supervise and safely manage staff in the built environment and construction industry.
Currently this course attracts funding from the CITB.
Each qualification has the option of a specialist pathway in either Nuclear Safety Culture or Tunnelling Supervision to match the skills required by the learner and employer.
What are the benefits for you?
- Provides you with a firm understanding of the operational side of construction projects
- Enables you to learn about a variety of site and staff management techniques
- Helps you gain skills to manage and lead your site safety as well as behaviour in the workplace
- Enables you to develop your skills to be able to effectively lead, supervise and communicate to your teams
What are the benefits to your employer?
- Gives you staff with the knowledge of best practice in site and people management
- Ensures your managers have a proven application of skills for major contracts and tenders
- Staff who meet the technical and competence needs of programmes and projects Grant funded by C-Skills.
Delivery
Delivered in five days of classroom training over a period of five to six months.
No in-work assessment is required.
Successful completion of the course provides the proof required for the CSCS AQP card, and the course is part funded by the CITB.
